Reviews
State Farm® Agent Matthew Reinhardt
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Debbie Hedges
November 6, 2026
"Jessica Holt at State Farm is amazing! With my boys moving in and moving out, new cars, new home, etc.. I am on the phone with Jessica a lot. She is wonderful and so patient with me as she completes whatever new request I have. Jessica is very knowledgeable and goes above and beyond to take care of all of my concerns. Thank you, Jessica!"
We responded:
"Debbie, it means so much to hear you had such a great experience with us. Thank you for sharing this feedback! - Matthew Reinhardt and Team "
Melinda Cory
October 26, 2026
"Customer service impeccable....I had questions about claims and a new roof and Sarah was awesome im not so nervous about this process because I know she will be there every step of the way"
We responded:
"Melinda, thank you for the amazing review! Our Grapevine insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Matthew Reinhardt, your State Farm Agent "
Jaywalking Games
October 22, 2026
"I called State Farm after some confusing interactions with other insurance companies. I connected with Brandon Reed at State Farm, who not only had answers to all my questions, but also solutions that were quick and painless. My new policy was ready to go quickly and efficiently, and he was super friendly to boot! Thanks again! ~ Jason Parrott"
We responded:
"Thank you so much for the 5 stars, Jaywalking! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Allen Kahaku
October 21, 2026
"Awesome fast smart the very best experience I've been around!!! Wow this team is incredible...thank you"
We responded:
"Allen, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Grapevine insurance team! - Your State Farm Agent, Matthew Reinhardt "
patricia martinez
October 16, 2026
"Explain everything all details clear. Great 👍 exelent customer service, plus Agent PRASHINE! DID A VERY GOOD JOB! he took the time to explain everything clearly . Very good,, job Sr Agent Prashine De Alwis..thank you"
We responded:
"patricia, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Grapevine. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Matthew Reinhardt and Team "
sushovon sengupta
October 14, 2026
"Prashine De Alwis Is very helpful and explain all details in and out on auto and home insurance policies."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Ovidio Ramos
October 12, 2026
"Dealing with Prashine was a good experience
Very well explained about my coverage and deductibles
He gave me the best option for us"
We responded:
"Hi Ovidio, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Grapevine. If you ever need help, we are just a phone call away! - Your State Farm Agent, Matthew Reinhardt "
Geovanny Reyes
October 12, 2026
"I worked with Prashine De Alwis to switch to State Farm car insurance coverage. Prashine went above and beyond to make the transition as effortless as possible. Prashine is knowledgeable, professional, truly helpful in helping anyone to get the right coverage they need at the best price.
Highly recommended!"
We responded:
"Wow, thank you for the 5-star review, Geovanny! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
Dave Bourgoin
October 6, 2026
"Excellent customer service!"
We responded:
"Thank you so much for the 5 stars, Dave! We truly appreciate your feedback and are always happy to help whenever you need us. "
David James Cosimati
October 1, 2026
"Prashine is Awsome. Saving me 900.00 6 months over. 40 years at USAA."
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Grapevine. "
Eranga Crossley Jayewardene
October 1, 2026
"thank you Prashine De Alwis"
We responded:
"Eranga, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Grapevine. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Matthew Reinhardt and Team "
Sam Moultrie
September 24, 2026
"Sarah's, timely response and detail acknowledgement and understanding of my issues was very reassuring. I feel a lot more confident after her email that all my concerns will be "addressed". Great response to all my issues. Thanks!!"
We responded:
"Thanks so much for the amazing review, Sam! We really appreciate your support here in Grapevine . If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Matthew Reinhardt’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Grapevine . "
Anna Gomez
September 20, 2026
"Prashine De Alwis did an amazing job with providing me with my renter’s insurance needs. He understood exactly what I would need and what questions to ask. He also knew I needed coverage ASAP and he accepted the challenge. Prashine was so helpful and the price of my coverage was amazing!"
We responded:
"Thank you so much for your kind review, Anna! If you need insurance assistance, we are just an email or call away! - Matthew Reinhardt, your State Farm Agent "
Steven Bonds
September 18, 2026
"Prashine did an excellent job and provided exceptional service to me. We first spoke a year ago and he made a positive impression on me. He was very professional, provided detailed explanations and answered all my questions. While I didn’t sign up then as financially it didn’t work… He followed up one year later as agreed. That showed me he is a man of his word… And to top it off, I’m saving lots of money with more coverage with this move to State Farm. Prashine is definitely an Asset to State Farm!"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Jon Mark Horton
September 18, 2026
"Sara was great help! Needed to get my registration done at the DMV, called her for insurance swap to my new truck, and she got it to me in like two minutes🥳 Very sweet, and had a great personality on the phone! Give her that Office trophy🏆"
We responded:
"Hi Jon, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Matthew Reinhardt’s team. Please reach out to us if any questions come up! - Matthew Reinhardt’s Insurance Team "
Levi Smith
September 10, 2026
"Prashine De Alwis was great to work with! Very professional and kind. He got me the best Home and Auto rates of anywhere I looked. Would definitely recommend."
We responded:
"Levi, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
Maria Leija
September 9, 2026
"Prashing De Alwis was great answered all my questions."
We responded:
"Thank you for the 5-star review of Matthew Reinhardt’s team - we really appreciate your kind words! "
gustavo cifuentes
September 8, 2026
"Where do I put a sixth star for Prashine De Alwis? This dude is awesome! So patient!! Thank you 😊"
We responded:
"gustavo, it means so much to hear you had such a great experience with us. Thank you for sharing this feedback! - Matthew Reinhardt and Team "
Monica Ramirez
September 2, 2026
"Amazing service! I was with former company for over 25 yrs and honestly I think they just stopped caring amd saw me as a number...while I watched my number climb in terms of monthly rates. Prashine worked up a policy that SIGNIFICANTLY saved my family money and is the exact same coverage I had. He was kind answered all my questions and followed up. Don't wait RUN to this agency. I will be referring my family and friends."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Matthew Reinhardt’s team. "
Gordon Gunther
August 24, 2026
"Poor communication and no knowledge or expertise of insurance policies."
Jeff Stephenson
August 21, 2026
"I needed to make a change to my policy and Sarah made the process super simple. Highly recommend these folks for all insurance needs."
We responded:
"Jeff, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Grapevine insurance team! - Your State Farm Agent, Matthew Reinhardt "
Ray a
August 20, 2026
"Sarah T did a great job handling my account changes /updates!
He"
We responded:
"Ray, thank you for the amazing review! Our Grapevine insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Matthew Reinhardt, your State Farm Agent "
Skye Bell
August 20, 2026
"Great office and staff. Amber Hudgins is always quick to reply to my emails and help me get whatever I'm requesting, like a COI, quickly!"
We responded:
"Thank you for the 5-star review, Skye! We’re proud to serve the Grapevine community and truly appreciate your support. "
Pratik Bajwala
August 18, 2026
"Prashine helps me in all steps to onboard into state farm. I highly recommend him."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Grapevine to know you had such a great experience with us. "
Chris Barlow
August 18, 2026
"Prashine De Alwis has been wonderful. Great service. Thank you."
We responded:
"Thank you so much for your wonderful feedback of us here at Matthew Reinhardt’s State Farm Insurance office! We’re so glad you had a positive experience with us. Please give us a call or send us an email if we can help you with anything additional. - Matthew Reinhardt’s Insurance Team "