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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rama Ghimire

July 26, 2025

5  out of  5
rating by Rama Ghimire
"Prashine De Alwis from State Farm was one of the best representatives I have ever spoken with. Very polite, professional, knowledgeable, understanding, and extremely caring & patient. Thank you so much for your great help."
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Michael Radigan

July 25, 2025

5  out of  5
rating by Michael Radigan
"Mai Abu Shamma is so great. Helped me get renters insurance, made it quick and painless and felt personal. Great to feel valued and appreciated."
We responded:
"Thank you for the awesome review, Michael! We are so happy you enjoyed working with Mai for your insurance needs!"
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Griffin Knox

July 24, 2025

5  out of  5
rating by Griffin Knox
"Brandon was a HUGE help getting me set up with car insurance coverage. Call Brandon in the Grapevine TX office for all your insurance needs!"
We responded:
"Thank you for the great review, Griffin! We are so happy to hear you enjoyed working with Brandon!"
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SRI M

July 22, 2025

5  out of  5
rating by SRI M
"Prashine De Alwis helped me through whole process, he constantly was updating the policy status, very quick in response. Pleasure working with him."
We responded:
"Thank you for the great review, Sri! We appreciate you and your business!"
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Ahmed Kamal

July 21, 2025

5  out of  5
rating by Ahmed Kamal
"Great experience all across. Mai Abu Shamma helped with my home insurance. Mai quickly found the best insurance solution that fits my needs and we issued the new policy within 15 minutes. Extremely satisfied with the level of service and professionalism."
We responded:
"Thank you for the great review, Ahmed! It makes us very happy to hear that you enjoyed working with Mai for your insurance needs!"
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Medhat Ghaly

July 18, 2025

5  out of  5
rating by Medhat Ghaly
"Very smooth and excellent experience. Mai was very helpful. She is super knowledgeable and professional. Offered all the options and available discounts to provide the best service. I highly recommend to reach out to her."
We responded:
"Thank you for the kind review, Medhat! It makes us very happy to hear that you enjoyed working with Mai for your insurance needs!"
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Mckala Simmons

July 16, 2025

5  out of  5
rating by Mckala Simmons
"Mai was really wonderful she helped so much was so kind and patient. She also got me a really great deal for my policies."
We responded:
"Thank you for the kind review, Mckala! We are so happy to hear that you enjoyed working with Mai for your insurance needs!"
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Dileep Kaza Venkata

July 11, 2025

5  out of  5
rating by Dileep Kaza Venkata
"As a first-time car insurance buyer, I was a bit overwhelmed, but Prashine De Alwis from State Farm made the entire process incredibly smooth and hassle-free. He took the time to explain everything in detail, helped me understand my options clearly, and gave me the best possible quote. His support, patience, and professionalism made all the difference. I couldn’t have asked for a better experience."
We responded:
"Thank you for the amazing review, Dileep! We are so happy to hear that Prashine was able to help you with your insurance needs and put you at ease!"
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Suleima Alkusari

July 3, 2025

5  out of  5
rating by Suleima Alkusari
"I have literally contacted several agents about my company vehicle insurance and no one came near to the pricing that Prashine got me! He was so quick and attentive and easy to work with. Very happy!"
We responded:
"Thank you for the great review, Suleima! We are so happy to hear you've enjoyed working with Prashine for your insurance needs!"
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Vanessa Ruiz

July 1, 2025

5  out of  5
rating by Vanessa Ruiz
"Prashine De Alwis provided excellent service! I was swiftly able to obtain a satisfactory auto insurance policy. Thank you, Prashine!!!"
We responded:
"Thank you for the great review, Vanessa! We are very happy to hear that you enjoyed working with Prashine for your insurance needs!"
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Vann Drev (Vannelle)

June 30, 2025

5  out of  5
rating by Vann Drev (Vannelle)
"Very helpful team 👍"
We responded:
"Thank you for the kind words, Vann! We appreciate you and your business with us!"
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Jordan

June 28, 2025

5  out of  5
rating by Jordan
"Daniel was very helpful! He worked with me on my auto quote and determined I was already getting a great deal. I'll definitely come back to him when I'm ready for a new quote."
We responded:
"Thank you for the kind words, Jordan! We are very happy to hear that you enjoyed working with Daniel for your insurance needs!"
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Hadeel Alsabagh

June 26, 2025

5  out of  5
rating by Hadeel Alsabagh
"I had a great experience dealing with Mai Abu Shamma her genuine care and dedication impressed me. She doesn’t just sell insurance—she builds relationships and ensures her clients feel confident and protected. Whether it was home, auto, or life insurance, Mai made the process smooth and stress-free. I highly recommend Mai Abu Shamma to anyone looking for a trustworthy and caring insurance agent. She truly goes above and beyond!"
We responded:
"Thank you for the kind words, Hadeel! We are so happy to hear you enjoyed working with Mai!"
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ahmed Jumaili

June 26, 2025

5  out of  5
rating by ahmed Jumaili
"Outstanding Service and Genuine Care! I had an exceptional experience working with Mai Abu Shamma, my State Farm agent. From the very first interaction, Mai was knowledgeable, professional, and incredibly responsive. She took the time to explain every detail of my coverage options and helped me choose the best policies for my needs, all while staying within my budget."
We responded:
"Thank you for the fantastic review, Ahmed! We are very happy to hear that you've enjoyed working with Mai for your insurance needs!"
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Ricky Alejandro

June 25, 2025

5  out of  5
rating by Ricky Alejandro
"great customer service from prashine de alwis and very care at the time to explain the policy details to add my wife as driver.:)"
We responded:
"Thank you for the great review, Ricky! We appreciate you and your business!"
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Hieu Tran

June 11, 2025

5  out of  5
rating by Hieu Tran
"Mai provides a great service. She took time and clearly explained the policy as well as all the available options to me as buyer to understand and help to make a right choice for my cover. Thanks for great service"
We responded:
"Thank you for the great review, Hieu! We are so happy to hear that you enjoyed working with Mai for your insurance needs!"
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Anish Patel

June 10, 2025

5  out of  5
rating by Anish Patel
"Prashine De Alwis was a pleasure to work with. He provided me with all the necessary information to make informed decisions about my home, auto, and renters policies. He took the time to explain everything in detail and helped me create policies that align with my family’s needs and requirements. I truly appreciate the exceptional customer service you provided."
We responded:
"Thank you for the fantastic review, Anish! We are very happy to hear that you've enjoyed working with Prashine!"
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Oghale Eruteya

June 2, 2025

5  out of  5
rating by Oghale Eruteya
"It was a pleasure being served by Prashine De Alwis. He was able to provide guided support in determining the insurance package that suited my needs and budget. I strongly recommend him to all."
We responded:
"Thank you for the great review, Oghale! We are so happy to hear that you enjoyed working with Prashine for your insurance needs!"
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Molly Misso

May 30, 2025

5  out of  5
rating by Molly Misso
"Prashine De Alwis was wonderful to work with! His communication was fantastic, and he provided me with a very competitive quote that I couldn’t pass up. Absolutely recommend!"
We responded:
"Thank you for the fantastic review, Molly! We are very happy to hear that you enjoyed working with Prashine!"
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Rj M

May 23, 2025

5  out of  5
rating by Rj M
"Amber was very helpful in explaining, breaking down the rates and helped me to customize the renters insurance."
We responded:
"Wonderful! So glad Cynthia was able to help out and make things clear and easy. Thank you for letting us know!"
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Ryan Sanford

May 22, 2025

5  out of  5
rating by Ryan Sanford
"Excellent customer service and very easy to work with. The team was helpful and knowledgeable. Highly recommend this office!"
We responded:
"Thank you for the kind review, Ryan! We appreciate you and your business!"
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Sonella De Alwis

May 22, 2025

5  out of  5
rating by Sonella De Alwis
"Great customer service by Prashine De Alwis. He was good enough to explain and guide me. Well recommended agency."
We responded:
"Thank you for the kind review, Sonella! We appreciate you and your business!"
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Marissa Martinez

May 16, 2025

5  out of  5
rating by Marissa Martinez
"Amber explained and offered me a great life insurance and supplemental policy ! I already have car insurance with them . Always very responsive and helpful ! Thank you to Amber and Bre for always assisting me and going above and beyond"
We responded:
"Thank you for the great review, Marissa! We are very happy to hear that you've enjoyed working with Bre and Amber for your insurance needs!"
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Jemal Hassen

May 7, 2025

5  out of  5
rating by Jemal Hassen
"Excellent service! Mai Abu Shamma was professional, knowledgeable, and incredibly helpful throughout the entire process. She made sure I understood my options and found the best coverage for my needs. Highly recommend her services!""
We responded:
"Thank you for the kind review, Jemal! We are very happy to hear that you've enjoyed working with Mai for your insurance needs!"
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David Johnson

May 7, 2025

5  out of  5
rating by David Johnson
"Needing to find new homeowners coverage as my previous provider informed me that they were no longer extending policies in TX. I was frustrated in having to go through this process and reached out to several agents/carriers including Reinhardt State Farm. Prashine did an excellent job in walking me through options and coverage for both home and auto being patient as I asked my questions. Ultimately I signed up with State Farm for both home and auto given the competitive pricing and the excellent service I received from Prashine."
We responded:
"Thank you for the great review, David! We are so happy to hear that Prashine was able to help alleviate the stress of finding homeowner's insurance!"