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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Levi Smith

September 10, 2026

5  out of  5
rating by Levi Smith
"Prashine De Alwis was great to work with! Very professional and kind. He got me the best Home and Auto rates of anywhere I looked. Would definitely recommend."
We responded:
"Levi, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Maria Leija

September 9, 2026

5  out of  5
rating by Maria Leija
"Prashing De Alwis was great answered all my questions."
We responded:
"Thank you for the 5-star review of Matthew Reinhardt’s team - we really appreciate your kind words! "
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gustavo cifuentes

September 8, 2026

5  out of  5
rating by gustavo cifuentes
"Where do I put a sixth star for Prashine De Alwis? This dude is awesome! So patient!! Thank you 😊"
We responded:
"gustavo, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Matthew Reinhardt and Team "
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Monica Ramirez

September 2, 2026

5  out of  5
rating by Monica Ramirez
"Amazing service! I was with former company for over 25 yrs and honestly I think they just stopped caring amd saw me as a number...while I watched my number climb in terms of monthly rates. Prashine worked up a policy that SIGNIFICANTLY saved my family money and is the exact same coverage I had. He was kind answered all my questions and followed up. Don't wait RUN to this agency. I will be referring my family and friends."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Matthew Reinhardt’s team. "
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Gordon Gunther

August 24, 2026

1  out of  5
rating by Gordon Gunther
"Poor communication and no knowledge or expertise of insurance policies."
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Jeff Stephenson

August 21, 2026

5  out of  5
rating by Jeff Stephenson
"I needed to make a change to my policy and Sarah made the process super simple. Highly recommend these folks for all insurance needs."
We responded:
"Jeff, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Grapevine insurance team! - Your State Farm Agent, Matthew Reinhardt "
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Ray a

August 20, 2026

5  out of  5
rating by Ray a
"Sarah T did a great job handling my account changes /updates!

He"
We responded:
"Ray, thank you for the amazing review! Our Grapevine insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Matthew Reinhardt, your State Farm Agent "
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Skye Bell

August 20, 2026

5  out of  5
rating by Skye Bell
"Great office and staff. Amber Hudgins is always quick to reply to my emails and help me get whatever I'm requesting, like a COI, quickly!"
We responded:
"Thank you for the 5-star review, Skye! We’re proud to serve the Grapevine community and truly appreciate your support. "
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Pratik Bajwala

August 18, 2026

5  out of  5
rating by Pratik Bajwala
"Prashine helps me in all steps to onboard into state farm. I highly recommend him."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Grapevine to know you had such a great experience with us. "
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Chris Barlow

August 18, 2026

5  out of  5
rating by Chris Barlow
"Prashine De Alwis has been wonderful. Great service. Thank you."
We responded:
"Thank you so much for your wonderful feedback of us here at Matthew Reinhardt’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Matthew Reinhardt’s Insurance Team "
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Mike Mecom

August 16, 2026

5  out of  5
rating by Mike Mecom
"Home and auto insurance. Was a pleasure working with Prashine De Alwis."
We responded:
"Mike, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Lambert Ramirez

August 14, 2026

5  out of  5
rating by Lambert Ramirez
"Brandon was very helpful and explained a lot about the coverages and more."
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Grapevine insurance team. "
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David S.

August 14, 2026

5  out of  5
rating by David S.
"I can't say enough good things about Sarah and the team at Matthew Reinhardt’s office! Sarah is incredibly helpful, responsive, and detail-oriented. She took the time to break down all the details of our auto policy coverage so everything was clear and easy to understand before making a weekend vehicle purchase. It gave us complete peace of mind. Truly top-notch customer service, highly recommend working with Sarah!"
We responded:
"Hi David, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Matthew Reinhardt, Your State Farm Agent "
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Melinda Cory

August 13, 2026

5  out of  5
rating by Melinda Cory
"Customer service impeccable....I had questions about claims and a new roof and Sarah was awesome im not so nervous about this process because I know she will be there every step of the way"
We responded:
"Melinda, thank you for the amazing review! Our Grapevine insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Matthew Reinhardt, your State Farm Agent "
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Duncan Fetner

August 11, 2026

5  out of  5
rating by Duncan Fetner
"Quick and easy process to add auto; Prashine de Alwis got me taken care of quickly with great communication and was able to answer all of my questions immediately"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Tim OConnor

August 7, 2026

5  out of  5
rating by Tim OConnor
"Jessica was very knowledgeable and professional."
We responded:
"Hi Tim, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Grapevine.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Matthew Reinhardt "
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Mark Mobley

August 7, 2026

5  out of  5
rating by Mark Mobley
"After several unanswered voicemails for our adjuster, I finally got Jessica involved and she was able to get him on the phone for me. His first response was "This is Mr. Jackson." From there, the rest of the call went down hill with Mr. Jackson avoiding questions and repeatedly hiding behind "the bot". He finally told me he had to go to another call and hung up on me.

I got Jessica involved again and she got our issues resolved. "THANK YOU JESSICA!!""
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Grapevine. "
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Philip Hill

August 7, 2026

5  out of  5
rating by Philip Hill
"Sarah did an outstanding job o evaluating my insurance needs to add a new vehicle to my insurance to get great coverage at a minimal increase in cost. Great job Sarah!"
We responded:
"Thank you so much for the 5 stars, Philip! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Jeff S

August 7, 2026

5  out of  5
rating by Jeff S
"We just switched agency’s, Jessica has been a great help in reviewing our policy’s."
We responded:
"Jeff, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Steve S

August 7, 2026

5  out of  5
rating by Steve S
"Jessica reviewed our coverage and made recommendations on our existing coverage. I believe that we are now covered better with her recommendations and knowledge of available coverages. Thank you Jessica!"
We responded:
"Hi Steve, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Matthew Reinhardt’s team.  Please reach out to us if any questions come up!  - Matthew Reinhardt’s Insurance Team "
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Tarek Nimri

August 6, 2026

5  out of  5
rating by Tarek Nimri
"Prashine De Alwis , He did a great job, amazing follow up, always have a selection to find a perfect coverage with perfect price"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Grapevine insurance team. "
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Al Nasir Amlani

August 5, 2026

5  out of  5
rating by Al Nasir Amlani
"Prashine was very helpful in sorting through multiple policies I needed and was quite knowledgeable. Provided excellent service."
We responded:
"Thank you so much for your wonderful feedback of us here at Matthew Reinhardt’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Matthew Reinhardt’s Insurance Team "
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Robert Hussman

August 5, 2026

5  out of  5
rating by Robert Hussman
"Cynthia was very helpful and made the transfer from TN easy - really appreciated everything and recommend this agent!"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Grapevine insurance team. "
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Latonne Marie

July 30, 2026

5  out of  5
rating by Latonne Marie
"Our company is very pleased with the attentiveness of Amber & her speedy responses to our needs. We highly recommend her & this State Farm Agent"
We responded:
"Latonne, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Suleima Alkusari

July 28, 2026

5  out of  5
rating by Suleima Alkusari
"I have literally contacted several agents about my company vehicle insurance and no one came near to the pricing that Prashine and Amber got me! They were so quick and attentive and easy to work with. Very happy!"
We responded:
"Thank you for the great review, Suleima! We are so happy to hear you've enjoyed working with Prashine for your insurance needs!"